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This requires testing and evaluation of databases after installation, in order to communicate the correct procedures to the Information staff, as the systems librarian acts as a mediator between library staff, end users and vendors when problems with products arise. Speedy action is necessary when 'demo' CD-ROMs arrive as they are usually on trial for a limited period. When the CD-ROM technology was introduced in the early 1980's, the Ferdinand Postma Library was one of the first libraries in South Africa to purchase a CD-ROM drive to utilize our first CD-ROM. A lot has been said about the decisions, financial impact and ongoing services etc. caused by the implementation of CD-ROM technology, but scant reference is made about the continuing maintenance and responsibilities to be taken after the implementation of the CD-ROM technology. At present we have quite extensive CD-ROM collection with multiple CD's connected to the Network, as well as a few single unit CD-ROM drives.
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End users don't know if they are working on an INMAGICdatabase or on any of the CD-ROM applications. When a CD-ROM is not available, a message will display this fact or sometimes more information on a certain CD-ROM is given. If a database is only available on one workstation, the name of that workstation is given.
Our Main Menu is divided into 8 Faculties with sub-menus within each Faculty. The Information staff usually gives an indication where to list individual databases. It is thus possible that one database could be accessed from different sub-menus.
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The OPAC and Index to South African periodicals is listed on the main menu as well as on every sub-menu. Without a working knowledge of all the modules implemented, it is impossible for library staff to use the system effectively. Since questions, problems and proposals are cropping up daily, it is essential that the systems librarian acts as a mediator between library staff and the supplier of hardware, software, and system. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
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In addition, our library also creates and maintains several other databases. The INMAGIC program is available on the campus network system and university patrons are making extensive use of the service for bibliographic indexing of private collections, etc. The systems librarian supports all those who need it in creating new databases, rebuilding existing databases, and creating report formats and printing problems.
Although librarians have been involved with library automation, they still need the support and skills from the ITM for the campus networking systems and optimal hardware configurations of PCs. Keeping the ITM up to date with library automation developments is also essential. On our campus the ITM makes use of a formal fault logging system where everybody on campus can report problems regarding their workstations. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
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Access to library systems outside a university's borders via inter-campus networks is possible now. We are also looking into the possibility of a dedicated workstation for single-purpose 'dialing in' by students living outside our city. Provide all round support for the use of different software programs like word-processing, spreadsheets, e-mail, Internet access, etc. Library staff use these programs, but are not always well trained to utilize them. The systems librarian needs to be familiar with the use of these software in order to help and train library staff.
An emergency system has been developed in our library to track down the circulation of books. This file is converted into barcode transactions which can be scanned into the system when it is back on-line. I am very interested to hear how other colleagues experience downtime, and what actions and precautions they take. The systems librarian must keep up with changes and enhancements in the library system. These often are reported in a library system's newsletter or bulletin or new trends/movements on the system's own Web Home Page. Our library information system developed their own Z39.50 client/server interface called NetPAC for access to any Z39.50compliant database available over the Internet, as well as a World Wide Web OPAC namely WorldPAC.
As more and more programs require Windows, there is growing demand for the systems librarian's time. In addition, the systems librarian plays major role in recommending the buying or replacing of workstations. Due to the ever changing environment, long range planning is necessary, though difficult. I keep track of all these databases and take care of written procedures to ensure continuity and accuracy.
We have made every effort to display as accurately as possible the colors and images of our products that appear on our purchase pages. We cannot guarantee that your computer monitor’s display of any color will be accurate. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction . If a shipment is returned by the courier because of an incorrect address provided by you, you will be liable for all additional shipping costs. You can be refunded or you can pay the additional costs and have it shipped to a correct address. If a box is sent back for repair or replacement without reasonable attempt by the customer to fix it with guidance, then the customer may pay shipping both ways.
This type of information is recorded in a database for easy problem solving. The day to day management of the CD-ROMs requires the installation of new products and search & retrieval software, the performance of the installed CD-ROM on different workstations and the changing and updating of menus. Sometimes when new products are installed the systems librarian needs to train the Information staff how to use these products.
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This file, converted to an INMAGIC format, is the most used database in our library next to our OPAC. We also need to display our library holdings and the systems librarian is responsible for keeping this database up to date. "Since most libraries are parts of parent organizations which also have computer centers and technical professionals, one of the most important facets of the systems librarian's job is to work with the computer center staff" (Martin, 1988, p. 63). In recent years a few studies and reports were published where specific attention has been focused on the question of who is responsible for what, concerning the application of new technologies inside libraries.
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